Disappointing

For the first time in over fifteen years, we were unable to fulfil our comittment yesterday and continue to our final destination / reception venue with the bride and groom as planned, which was disappointing for both myself and the couple.

It emphasises how important the relationship is between the photographer and the wedding car hire company and that if there are any 'specific requirements' above and beyond the norm that both parties need to be made aware of them prior to the wedding.  After all, we are working as a team to ensure all runs smoothly on the day for the benefit of the bride and groom.

On this occasion the father of the groom had reserved the car and with only a short timespan to the wedding was offered a very special rate which included as always a maximum half hour stop-off at a further location with the bride and groom before arriving at the reception venue, at no additional cost.  The Clifton Suspension Bridge was suggested and agreed at the time of reservation.

However, plans had been put in place prior to my knowledge for the photographer to take specific photographs at three further locations in addition to Clifton Suspension Bridge with the bride and groom, bridesmaids and bestman after the photographs at the church.  The period mentioned was for 'at least an hour' which probably means an hour and a half minimum in photography terms.  Unfortunately, we were not aware of these further locations or timescales involved and subsequently had not included them in our journey plan or costings. The couple continued onto the three further locations with the photographers and their car.

We are always happy to be involved in any specific requirements but we do need to be made aware of them prior to the wedding.

May we extend our sincere congratulations to the lovely couple, Arnel and Peter.